Below are groups and resources (books, articles, websites, etc.) related to this topic. Click on an item’s title to go its resource page with author, publisher, description/abstract and other details, a link to the full text if available, as well as links to related topics in the Subject Index. You can also browse the Title, Author, Subject, Chronological, Dewey, LoC, and Format indexes, or use the Search box.
The Design of Everyday Things
Norman, Donald A.
A book about the problems of design and how good design can overcome the frustrations of everyday things.
Don't play that game: Ending telephone tag
The multitude of communications technologies have actually made it more difficult to get in touch.
The Follow-Up Telephone Call
Making follow-up phone calls to the media.
Land and Community: Crisis in Canada's Countryside
Sim, R. Alex
Sim's thesis is that rural society is overlooked due to urban dependence upon "great associations," economies of scale, and other socio-cultural institutions of unmanageable size.
Why I'm Saying Goodbye to Apple, Google and Microsoft: I'm putting more trust in communities than corporations
Gillmor discusses how we are losing control over the technology tools that once promised equal opportunity in speech and innovation.
Your virtual storefront: Your telephone
Don't let a poorly thought out phone system interfere with your media relations.
Sources Experts & Spokespersons
How to Be Smart with Your Smart Phone
For many, the telephone is still the primary source of communicating with others for business, even if it is portable. With no visual cues to look for, your words and the tone of your voice are extrem...
The hubris of investigators
A now-vacated hearing over whether to require Apple to undermine the security of its users prompted an ongoing controversy over government access to encrypted devices. While the court in San Bernardin...
Spirit of the Web
The Age of Information from Telegraph to Internet
A journey through communication technology and our fascination and tribulations with it.