Multiculturalism at Work
A Guide to Organizational Change
Thomas, Barb; illustrated by Bruun-Meyer, Margie
Publisher: The YWCA of Metropolitan Toronto, Toronto, Canada
Year Published: 1987
Pages: 157pp ISBN: ISBN 0-919313-51-5
Book Type: Handbooks/Manuals
Resource Type: Book
Cx Number: CX3377
Abstract: This book is primarily intended for managers of human services organizations and front-line trainers. It offers a chart of the kind of thinking process which has emerged from the YWCA's experience with the Multicultural Development Project, transforming this daunting mountain of material into a very accessible and useful resource, made visually attractive by the graphic art work contributed by Margie Bruun-Meyer.
The text provides material for provoking answers to such questions as "Why Changes?" and "Changing to What?" Strategies and resources for making and implementing plans are discussed, along with the problems of training, staffing programs and addressing resistance to proposed changes. The manual includes checklists for various stages of the change process and suggested criteria for assessing and creating materials and evaluating progress. This is a book for professionals at the managerial level of public organizations and should be very useful for its intended audience.