10 Ways Monopoly Airlines Use 'Calculated Misery' to Make Flying an Increasingly Overpriced Nightmare

Holloway, Kali

Publisher:  Alternet
Date Written:  27/09/2015
Year Published:  2015  
Resource Type:  Article
Cx Number:  CX17993

In the three months of last quarter, America's commercial airlines collectively made $5.5 billion, up 53 percent over the same period a year before and the highest tally since the pre-Recessionary days of 2007. And yet, customers have never been more unhappy.
The airline industry profits by having you pay extra to be treated like a human being.

Subject Headings