10 Ways Monopoly Airlines Use 'Calculated Misery' to Make Flying an Increasingly Overpriced Nightmare
Date Written: 27/09/2015
Year Published: 2015
Resource Type: Article
Cx Number: CX17993
In the three months of last quarter, America's commercial airlines collectively made $5.5 billion, up 53 percent over the same period a year before and the highest tally since the pre-Recessionary days of 2007. And yet, customers have never been more unhappy.
The airline industry profits by having you pay extra to be treated like a human being.